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Additionally, I called their headquarters and sums up everything to them, they stated that if it’s the same day purchase they could’ve reimbursed the money then I called the store they haven’t picked up since then. When, I called to ask about the outcome the bank stated that “the store reported that you took the parts,” however I left the parts where the cashier had them on their shelf. After the bank investigated and they found out the store returned $56.59, then the bank closed the case. As a result, I opened the claim the day after, because I wasn’t able to do it the day the payment was pending. I called my bank and explained them the situation and they stated that you can open a claim. Although, the cashier didn’t announce this policy to me when I was ordering the parts so I said I’m leaving them with you and my bank will take care of it. I said, why didn’t you tell me that when I was ordering the parts at first? He disregarded this question.
I asked him what is “special order” stands for in this scenario? He claim “special order” are non refundable parts. With twelve retail stores in Brooklyn, Queens and Long Island, and growing, New Yorkers find the parts they need for high-quality service and repair of their. Therefore, I told the cashier I have no needs for the parts and he stated that the parts are “special order”. About Two hours later, I went back after spoken to my mechanic, he advised me to disregard the parts. I said sure, if it’s able to be order please do so, however I was also told to come back within the next hour to pick the items. Locally owned and operated, Arch Auto Parts’ sixteen store locations in Brooklyn, Queens. Although, the price was $165.59 however the cashier put a hold on my account for $56.59. I went to purchase some parts for my car, and the they didn’t have the parts and I was told that it can be order.
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